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Scottburgh Caravan Park is Going down, down and down
We have just recently (December 2014) paid our fifth visit to the park. Each time we have noticed additional things that are deteriorating.
One of our gripes are as follows. On all four previous occasions we were allowed a small dog, providing it was leashed, well behaved, did not roam, cleaned up after it and the additional fee was paid. Two of these occasions were at high season (December). Even though dogs are not allowed during high season we did previously receive exemption due to the dog being diabetic and requiring an injection every four to six hours.
This time however we discovered that the rules have suddenly changed. We were informed that the dog is not allowed and that we must put it up in a shelter. We refused this as the animal requires special care. We were then allowed the dog providing we paid an extra R17 per day. We had no problem with this and paid he fee for our eight day stay.
A few days later we were summoned to the office and told that we must pay an additional R30 per day for the dog and that we must hide him. I refused this as it is exploitation. Ironically we counted another four dogs in the park, two of which were not even leashed.
The receptionist Elmarie came across as a very rude and unpleasant person. She constantly threatened us that she will 'kick' us out the park with no refund. She also said that she was not aware of the other dogs except one which was a guide dog for a blind person. I saw this other dog on many occasions and it was definitely not a guide dog; besides it was a Bull dog (which is not a working dog) and the owner was definitely not blind. He obviously managed to 'pull the wool over Elmarie's eyes' and good luck to him for getting away with it.
Elmarie always cited the owner as the person behind the rules but yet he refused to meet with me as I wanted to discuss the situation with him. The reception staff and owner are very unprofessional. One can note that their whole interest is only making money and that they have no real interest in their clients well being. Many people that I spoke to shared the same feeling, Scottburgh Caravan Park has lost its personal and pleasant touch that it used to have.
In all fairness to the park I have listed hereunder all the Plus (pros) and Minus (Cons) points that I evaluated.
Plus Points - PROS
1. There are ample ablution facilities
2. The ablution's are clean
3. The park location is perfect
4. The tuck shop is well stocked and is open on a regular basis
5. There is a nice little restaurant within the park with good food
6. Their security is well controlled with ample guards
7. There are enough electrical points and are stable
8. Tap facilities are adequate
Negative Points
1. The park has become rather expensive compared to others on the coast
2. The stands are not well grassed (one will note that the grass has not had time to rejuvenate between visits)
3. The roads have started to become shabby and a huge section is still not tarred
4. There were no functions for kids, no get together's, no nothing
5. The play area for kids is far too small and too limited
6. The two swimming pools are a joke. They are far too small and ill placed
7. Everything is charged for at ridiculous rates. Extra for kids bicycles, cars, scooters, tents etc. Deposits are also charged for gate exits per person by means of a rubber bangle that has to be worn
8. The Laundromat is coin operated and was R35 for a one load wash and R35 for the spin dry, (R70 for one load) and this excludes the fact that one still has to supply their own detergents etc.
9. The 'Elmarie' is far too inquisitive and constantly rides around on her scooter in disguise, checking in on all the tenants in a clandestine way, making one feel uncomfortable; instead of being open about it and taking a real interest in her clients well being whilst they are tenants in the park.
Another problem that affects the park (and is no fault of their own) is the bombardment of thousands of the previously disadvantaged people. They flock the beaches for days on end (not only Christmas, Boxing and New Year's Day as with other Natal beaches)creating noise and filth.
Furthermore the famous Wimpy and all the other shops on the beach have all closed down. There is no pleasant shops or so within walking distance from the park.
In conclusion my Question is: Would we go back to Scottburgh Caravan Park? Answer: Most Definitely Not.
There are to many other nice parks on the South Coast that are far better value for money.
Ivan
I heard from a friend, living in Scottburgh that there is plans on the table to close down the resort and build townhouses. Dont know if it is true. Maybe somebody on the forum knows more.
But, yes what a tragic situation. Yet another prime resort going for the dumps.!
Regards,
Philip
I think you are just upset because of the dog matters. Your negative points are really not that bad. I rather have an "inquisitive" manager for a resort, who are clearly making sure all is going well, rather than someone who couldn't care less.
You firstly state: "Even though dogs are not allowed during high season" - so this was a long standing rule. And then "This time however we discovered that the rules have suddenly changed." Clearly nothing has changed, but the relaxation of the rule was not repeated. I can totally understand that a rule might be relaxed at some occasion, but then you expect the same year-after-year.
Management deal with all sorts of problems and problematic guests. People who would make a huge hoorah, when they are actually not keeping to the rules. It's in the interest of all paying guests to apply their rules.
Call me stupid, but it's the first time I hear of a diabetic dog.
My comment here is not to fight or take you on personally. But I think based on this I really think you are bad-mouthing the resort unfairly.
IVE welcome to the forum and thanks for the info
I am really the last person that wants to bad mouth a resort, but I am not sure when scottburgh was a pleasant place anyways?
Went from medolino in port alfred directly to scottburgh and regret it till this day, and that was already 2004! Never went back again, and will never..
We never saw clean ablutions, the dust was terrible, over xmas we had to sit and watch our caravans, and overall felt like we werent camping,or rekaxing. Terrbke time, and maybe only 1 of a small few that I regret camping there at all..
Nevertheless, it is my opinion, I just wonderedwhy people went there? This town house story has been going even in 2004 when we were there, I wish they could get it over and done with..
I have akways wished for a time to camp at scottburgh, and when you get there, it is just not what I expected, it was a true let down..
Diabetic dog? I now know of 4.. very sorry to hear that, and so glad you are actually letting the dog live its life, and making the sacrifices you do. Well done.
Its not the rules that changed, the priviledges you had changed, without courtesy of infirming you..
Try Tobi at Umtentwenie had several very plesant holiday's there, He is the owner and lives in the park.
Very helpful very clean dogs permitted, (he has dogs as well)
Try book Site one..
24H security patrols,
Games room, swimming pool play-park trampoline and festive events are organised
Ablutions a bit dated last I was there, but clean...
Prices on par with other's in the area...
These days a teeny-tiny bit more slightly quicker....
Last year I started a thread "Scottburgh se toekoms". I cannot make any negative comments about the staff during the period we visited. However, it would not surprise me if facilities do start to deteriorate. Who in their right minds would invest money when you know the Umdoni Municipality intends to close you down as soon as they can secure funding for their grandiose plans. The Wimpy was apparently already a victim of politcal infighting.
I happened to see a person walk through the park with his little Jack Russel. It happened to be someone we knew from elsewhere (it is a small world!). He was just taking a walk through the park and happened to know the owners. That accounts for one known dog. What is of concern is that anyone can access the park from the beach side. If the person looks respectable, he or she might easily be mistaken for a camper. Maybe that explains the regular spying on site.
In all likelihood the owners want to try and get something out before the whole house of cards come tumbling down. Hopefully they will be adequately reimbursed if the Municipality goes ahead with its plans. Looking at how they dealt with the Wimpy, I wouldn't hold out any hopes.
This is why it is so important to support resort owners and give constructive criticism, where required. You never know when we may lose another resort. For every resort that closes down, there are more people fighting for fewer camping spots.
Hi Ivan.
Your plus points are exactly the reason we allways enjoy our stay here. I note you were there when the resort is very busy over December. Glad to hear the facilities and services could handle the crowds. This is when a resort shows it's true character.
I think you forgot to mention the rubbish is removed almost on a daily basis. No stinking bins.
Scotties will see me again.
Sorry Ivan but as a family who grew attached to Scottburgh over the years we always had a good an quiet time when camping. Your whole complaint seems to be about one thing and in order to lend more weight to this you added everything else? Does not really matter, its a free country and you can vote with your feet. Interesting though that your very first posting on this forum is to complain about a park?
One need to take the general remarks regarding this resort into account, there were a few on other threads, and my impression is that the majority of campers rate this resort as a good place to go back to.
I have never been there, but based on the general feedback on this firum, I would ike to go and camp there someday.
After reading the first posting made me feel way so upset, the camper rated the park high? _ their positives outway the negatives.
Vervlaks, eks ook altyd aan verkeerde kant van die heining... eerlikwaar hou ek persoonlik niks van die oord nie, was altyd jaloers tot ek self daar was, neewat, ek kamp maar by warmbad..
Kyk daai karavaanpark bestaan al vandat ek 'n "Chokkertjie" was. Die plek was nog altyd n gewilde oord. Het al by mense gekuier daar maar nooit self daar gekamp nie.
Ek ken ook glad nie die oord nie, maar dink dit is baie omverantwoordelik om gedurende die verblyf sommer hul tarief vir die hondjie op testoot, ek sou ook knorrig gewees het en hulle mis in die toekoms as so iets met my gebeur, maar om hulle blatant uit te haal op openbare forum, moet mens liewer die hele storie van albei kante hoor. 'n Wors het twee kante.
Ek neem die bestuur kwalik dat hulle toegelaat het dat 'n hond daar enigsins kamp in hoog seisoen. Hulle reels is duidelik in die verband. Deur hulle eie reels te breek het hulle dalk 'n presedent geskep.
Ivan welkom dis vir my ook maar uiterswak om sommer hul tarief te verhoog. soos die heele see front agter uit gaan kan ek nie insien dat hulle so n standpunt inneem nie
Ivan - WELL SAID - you are entitled and have a right to share your experiences with us, even if one small issue is a major problem to you. We don't have to agree. I too have been cursed and even sworn at for raising a dislike.
However the lesson members should be learning here, is rather to check before they arrive and then turned away due to "restrictions" or tariffs which upset.
The park is also known to me from when I still caravanned with my parents, back in '67 and I have also seen deterioration. Despite this, the park remains popular and still gets a lot of good feedback. As far as I know, this is still a municipal park - if so, it is still probably the best muncipal park in the country.
We were in Scottburgh during November and doubt if we will go back, due to the rough sand in the swimming area and beach shops (i.e. Wimpy etc). Fortunately there are plenty of good parks on the coast.
not a Doctor nor a GP
Ek dink hulle het agtergekom dat die hond nie high season tariewe betaal het nie.....
Thank you for all your input. I appreciate your thoughts, albeit negative or positive. Fortunately it is a free world to express our views. Thank you to a Forum like this that makes it possible.
Ivan
Ivan, that is what makes this and other forums so useful, in our early days, we had to go to a place and see firsthand what you get, noadays, we can share opinions with all.
One must just strive to be constructive in ones critisism, dont feel offended, I have been over reacting many times in my life, but try to rectify my mistakes later
.
